Privacy policy

Last updated: August 3, 2026

This Privacy Policy describes how AGEBOX (“Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from agebox.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as a user of the Services—whether as a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as described below. The information we collect depends on how you interact with us.

In addition to the specific uses below, we may use information we collect to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you. The types of personal information we obtain depend on how you interact with our Site and Services.

Information We Collect Directly from You

Information you submit through the Services may include:

Basic contact details — name, address, phone number, and email address
Order information — name, billing address, shipping address, payment confirmation, email address, and phone number
Account information — username, password, and security questions (if applicable)
Shopping information — items you view, add to cart, or add to a wishlist
Customer support information — information you choose to include when you contact us

Some features may require you to provide certain information. You may choose not to provide it, but doing so may limit your ability to use those features.

Information We Collect Through Cookies

We automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include device information, browser information, network connection information, IP address, and other information about how you access and use our Site and account.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies that support our Site and Services, including Shopify
Payment processors, which collect payment information (for example, credit or debit card details and billing address) to process payments, fulfill orders, and perform our contract with you

When you visit our Site, open or click emails we send, or interact with our Services or advertisements, we—or third parties we work with—may automatically collect certain information using pixels, web beacons, SDKs, third-party libraries, and cookies.

Any information we obtain from third parties will be handled in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties, or for third-party policies or practices. See Third-Party Websites and Links below.

How We Use Your Personal Information

Providing products and services. We use your personal information to provide the Services and perform our contract with you, including processing payments; fulfilling orders; sending notifications related to your account, purchases, returns, exchanges, or other transactions; creating and managing your account; arranging shipping; facilitating returns and exchanges; and enabling product reviews.

Marketing and advertising. We may use your personal information for marketing and promotional purposes, including sending marketing communications by email, text message, or postal mail, and showing you advertisements for products or services. This may include using your information to better tailor the Services and advertising on our Site and other websites.

Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your credentials secure. We recommend that you do not share your username, password, or other access details. If you believe your account has been compromised, contact us immediately.

Communicating with you. We use your personal information to provide customer support and improve our Services, in our legitimate interests to respond to you, deliver effective service, and maintain our business relationship.

Cookies

Like many websites, we use Cookies on our Site. For information about Cookies related to powering our store with Shopify, see: https://www.shopify.com/legal/cookies.

We use Cookies to power and improve our Site and Services (including remembering your actions and preferences), run analytics, and better understand user interaction with the Services. We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

Most browsers accept Cookies by default. You can set your browser to remove or reject Cookies, but doing so may affect your experience and cause some features to work incorrectly or become unavailable. Blocking Cookies may not fully prevent sharing of information with third parties such as advertising partners.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

Vendors and service providers who perform services on our behalf (for example, IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping)
Business and marketing partners, including Shopify, to provide services and advertise to you (such partners use information in accordance with their own privacy notices)
When you direct or request us, or otherwise consent, to disclose certain information—such as for shipping, or through social media widgets or login integrations
Affiliates / corporate group, in our legitimate interests to operate our business
Business transactions and legal compliance, such as a merger or bankruptcy; to comply with legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce applicable terms of service; and to protect or defend the Services, our rights, and the rights of our users or others

Over the past 12 months, we have disclosed the following categories of personal information for the purposes described above:

Category	Categories of Recipients
Identifiers (such as basic contact details and certain order and account information)	Vendors and service providers; business and marketing partners; affiliates
Commercial information (such as order, shopping, and customer support information)	Vendors and service providers; business and marketing partners; affiliates
Internet or similar network activity (such as Usage Data)	Vendors and service providers; business and marketing partners; affiliates

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

We have “sold” and “shared” (as those terms are defined under applicable law) personal information over the preceding 12 months for advertising and marketing activities, as follows:

Category of Personal Information	Categories of Recipients
Identifiers (such as basic contact details and certain order and account information)	Business and marketing partners
Commercial information (such as records of products purchased and shopping information)	Business and marketing partners
Internet or similar network activity (such as Usage Data)	Business and marketing partners

User-Generated Content

The Services may allow you to post product reviews and other user-generated content. Content you submit to public areas of the Services will be public and accessible to others.

We do not control who may access information you choose to make public, and cannot ensure that others will respect your privacy or keep that information secure. We are not responsible for the privacy or security of information you make publicly available, or for the accuracy, use, or misuse of information you disclose or receive from third parties.

Third-Party Websites and Links

Our Site may include links to websites or platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, review their privacy and security policies and terms. We do not guarantee and are not responsible for the privacy or security of those sites, including the accuracy or reliability of information found there.

Information you share on public or semi-public venues—including third-party social platforms—may be viewable by other users of those platforms. Including a link does not, by itself, mean we endorse that platform or its operators, except as otherwise disclosed on the Services.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with personal information, contact us using the details below to request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee absolute security. Information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information.

How long we retain personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights below. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline a request as permitted by law.

Right to Access / Know — Request access to personal information we hold about you, including details about how we use and share it
Right to Delete — Request deletion of personal information we maintain about you
Right to Correct — Request correction of inaccurate personal information we maintain about you
Right of Portability — Request a copy of personal information we hold about you, and in certain circumstances ask that we transfer it to a third party
Right to Opt Out of Sale, Sharing, or Targeted Advertising — Direct us not to “sell” or “share” your personal information, or opt out of processing for “targeted advertising,” as defined by applicable law. If you visit our Site with the Global Privacy Control (GPC) opt-out signal enabled, we will treat this as a request to opt out of “sale” or “sharing” for the device and browser you use to visit the Site, where required
Right to Limit Use/Disclosure of Sensitive Personal Information — Where applicable, direct us to limit use and/or disclosure of sensitive personal information to what is necessary to perform the Services or provide goods reasonably expected by an average consumer
Restriction of Processing — Ask us to stop or restrict processing of personal information, where applicable
Withdrawal of Consent — Where we rely on consent, withdraw that consent
Appeal — Appeal our decision if we decline your request (you may reply directly to our denial)
Managing Communication Preferences — Opt out of promotional emails at any time using the unsubscribe link in those emails. We may still send non-promotional messages, such as those about your account or orders

You may exercise these rights where indicated on our Site or by contacting us using the details below.

We will not discriminate against you for exercising these rights. We may need to verify your identity (for example, via email or account information) before responding. Where permitted by law, you may designate an authorized agent to make requests on your behalf; we will require proof of authorization and may need to verify your identity directly. We will respond as required under applicable law.

Complaints

If you have a complaint about how we process your personal information, contact us using the details below. If you are not satisfied with our response, depending on where you live you may appeal by contacting us again, or lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside the country where you live, including in the United States. Your information may also be processed by staff and third-party providers in these countries.

If we transfer personal information out of Europe or the UK, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, or equivalent UK mechanisms, unless the destination country has been determined to provide an adequate level of protection.

Contact

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise your rights, contact us at:

Email: serv@agebox-ops.com
Mailing address:
AGEBOX Inc.
108 West 13th Street
Wilmington, Delaware 19801
United States